Your Privacy Matters
at 798pkr

This Privacy Policy ("Policy") is published by 798pkr ("798pkr", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://798pkr.org ("Platform"). This Policy describes how 798pkr collects, processes, stores, shares, and protects personal data relating to individuals ("you", "Player", "User") who access or use the Platform, including casino games, live dealer services, sports betting markets, payment facilities, promotional programmes, and customer support services.

This Policy applies to all personal data processed in connection with your use of the 798pkr platform, whether you are a registered account holder, a visitor browsing the site without an account, or an individual who communicates with our support team. It covers data collected through the website, any mobile-optimised version of the platform, and any email or live chat communications you initiate with 798pkr.

By accessing or using the 798pkr platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of the platform immediately.

798pkr collects personal data through several channels — directly from you when you register and use the platform, automatically through your device and browsing activity, and from third-party verification providers where required by our compliance obligations. The categories of personal data we collect are set out below.

Data We Do Not Collect

798pkr does not collect or process special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (except where voluntarily disclosed in connection with responsible gaming requests), biometric data for identification purposes beyond what is required for standard KYC, or data relating to criminal convictions beyond what is required by anti-money laundering obligations.

798pkr uses the personal data it collects for clearly defined purposes, each of which is tied to a legitimate operational, legal, or contractual need. We do not use your personal data for any purpose that is incompatible with the reason for which it was originally collected.

• Account Management: To create, maintain, and administer your 798pkr player account, including processing deposits, managing withdrawals, applying bonuses, and maintaining your transaction history.
• Identity & Age Verification: To verify that you are at least 21 years of age and that your identity matches the details provided at registration, in compliance with our responsible gaming obligations and anti-money laundering requirements.
• Payment Processing: To facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, Visa, and Mastercard, and to detect and prevent fraudulent payment activity.
• Fraud Prevention & Security: To monitor account activity for signs of fraud, money laundering, multiple account creation, bot usage, and other prohibited conduct as defined in our Terms and Conditions.
• Responsible Gaming Compliance: To apply self-exclusion orders, deposit limits, loss limits, and session reminders as requested by you, and to monitor for indicators of problem gambling behaviour.
• Customer Support: To respond to your queries, resolve disputes, process complaints, and maintain records of support interactions for quality assurance purposes.
• Legal & Regulatory Compliance: To meet our obligations under applicable anti-money laundering regulations, licensing requirements, and any lawful requests from regulatory or law enforcement authorities.
• Platform Improvement: To analyse usage patterns, identify technical issues, optimise game performance, and improve the overall player experience on the 798pkr platform.
• Marketing Communications (opt-in only): To send promotional offers, bonus notifications, tournament announcements, and PSL cricket betting updates to players who have explicitly opted in to receive such communications.

798pkr processes your personal data in accordance with recognised legal bases applicable under international data protection principles. Each processing activity is tied to one or more of the following legal grounds:

• Contractual Necessity: Processing required to fulfil the contract between you and 798pkr — including account creation, payment processing, and game access — is carried out on the basis that it is necessary to perform the services you have requested.
• Legal Obligation: Processing required to comply with applicable laws and regulations — including anti-money laundering checks, age and identity verification, and responses to lawful authority requests — is carried out on the basis of legal compliance.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is carried out on the basis of 798pkr's legitimate interests in operating a secure, fair, and legally compliant gaming platform. These interests are balanced against your data protection rights and do not override them.
• Consent: Processing for optional marketing communications — including promotional emails, bonus offers, and PSL betting updates — is carried out only on the basis of your explicit, freely given consent. You may withdraw this consent at any time without penalty.

798pkr does not sell, rent, or trade your personal data to third parties for commercial or advertising purposes. However, in order to operate the platform effectively and comply with our legal obligations, we share specific categories of personal data with the following types of third parties:

Payment Processors

We share financial data — including transaction references and partial payment account identifiers — with our licensed payment processing partners who handle PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, Visa, and Mastercard. These processors operate under PCI-DSS compliance frameworks and are prohibited from using your financial data for any purpose beyond processing 798pkr transactions.

KYC & Identity Verification Providers

We share identity documents and verification data — such as CNIC scans, selfies, and proof of address documents — with independent KYC (Know Your Customer) verification service providers. These providers are contractually bound to use your data solely for the purpose of verifying your identity for 798pkr and must destroy verification materials upon completion of the verification process or within the period specified in our data processing agreement with them.

Regulatory & Law Enforcement Authorities

798pkr may disclose personal data to regulatory bodies, law enforcement agencies, or other government authorities where we are required to do so by applicable law, court order, or regulatory direction. In such cases, we will disclose only the minimum data necessary to satisfy the legal obligation and will, where legally permissible, notify you of such disclosure.

Fraud Prevention & AML Services

We may share account activity data and technical identifiers with third-party fraud prevention and anti-money laundering screening services to detect and prevent fraudulent account activity, suspicious transactions, and money laundering. These services are bound by data processing agreements that restrict their use of your data to the specific fraud and AML screening purposes.

798pkr uses cookies and similar tracking technologies on its platform to enable essential site functionality, improve the player experience, analyse traffic patterns, and — where consent has been given — deliver relevant promotional content. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot be used to access your device's files or data.

Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform usability.
• Functional Cookies: Remember your preferences such as language settings, last visited game category, and responsible gaming tool configurations. These improve your experience but are not strictly required.
• Analytics Cookies: Collect anonymised data about how players interact with the platform — which pages are visited most, how long sessions last, and where players encounter difficulty. This data helps us improve the platform. Analytics cookies require your consent.
• Marketing Cookies: Used to track whether you have engaged with specific promotional offers and to measure the effectiveness of our bonus campaigns. Marketing cookies are only placed with your explicit consent and can be withdrawn at any time through your browser settings.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookie categories may affect the functionality of specific platform features. For detailed information on managing cookies, refer to the help documentation for your browser of choice.

798pkr retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law or regulatory obligation. Our general data retention principles are as follows:

• Account Data: Retained for the duration of your active account relationship with 798pkr, plus a post-closure retention period of five (5) years to satisfy anti-money laundering record-keeping obligations and to handle any post-closure disputes or regulatory inquiries.
• Transaction Records: Financial transaction records — including deposits, withdrawals, and bonus transactions — are retained for a minimum of five (5) years from the date of the transaction in compliance with applicable financial record-keeping requirements.
• KYC Documents: Identity verification documents are retained for the duration of your account plus five (5) years after account closure. In some circumstances required by regulatory direction, a longer retention period may apply.
• Support Communications: Live chat transcripts and support email records are retained for two (2) years from the date of the interaction for quality assurance and dispute resolution purposes.
• Marketing Data: Marketing preference records and consent logs are retained for the duration of your account plus two (2) years after account closure to demonstrate compliance with consent-based marketing requirements.
• Technical & Usage Data: Anonymised usage analytics and technical logs are retained for up to twelve (12) months, after which they are either deleted or permanently anonymised.

Where personal data is no longer required and no legal obligation mandates its continued retention, 798pkr will securely delete or permanently anonymise the data in accordance with our internal data lifecycle management procedures.

798pkr implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes the following measures:

• TLS 1.2 / 1.3 encryption for all data in transit between your browser and the 798pkr platform.
• AES-256 encryption for sensitive data stored on 798pkr servers, including identity documents and financial records.
• Role-based access controls ensuring that only authorised 798pkr personnel with a legitimate operational need can access personal data, on a strict need-to-know basis.
• Multi-factor authentication requirements for internal 798pkr systems that process or store personal data.
• Regular internal and third-party security audits and penetration testing of the platform infrastructure.
• Firewall protections, intrusion detection systems, and DDoS mitigation measures applied at the network level.
• Secure, access-controlled data centre environments with physical security controls for servers hosting 798pkr data.

Despite the robust measures we have in place, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal data, 798pkr will notify affected players promptly in accordance with applicable data breach notification obligations, and will take immediate steps to contain the breach and mitigate any harm.

As a 798pkr player, you hold specific rights in relation to your personal data. These rights are set out below. To exercise any of these rights, please contact the 798pkr Data Support team via live chat or by emailing [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days, subject to identity verification and any applicable legal restrictions.

798pkr is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain any personal data from individuals under the age of 21. Age verification is a mandatory step in the 798pkr registration and KYC process, and we employ multiple controls to prevent underage access to the platform.

If you are a parent or guardian and you believe that a minor in your care has accessed the 798pkr platform or submitted personal data to us without your consent, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary steps to delete any data collected from a minor and close any account opened in violation of our age restriction policy.

798pkr operates as a globally accessible platform. As a result, personal data collected from Pakistani players may be processed or stored on servers located outside of Pakistan, including in jurisdictions where data protection laws may differ from those applicable in Pakistan. Where such international transfers occur, 798pkr takes steps to ensure that your personal data receives an equivalent level of protection to that which applies within Pakistan.

Safeguards we apply to international data transfers include:

• Transferring data only to countries or organisations that provide an adequate level of data protection as assessed by recognised international standards.
• Entering into data transfer agreements with recipient organisations that incorporate internationally recognised standard contractual clauses or equivalent contractual protections.
• Conducting transfer impact assessments where required to evaluate the risks associated with specific international data transfers and to implement appropriate supplementary safeguards.

If you would like more information about the specific safeguards applied to international transfers of your personal data, please contact us at [email protected].

798pkr reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, operational changes, or improvements to the platform. Any material changes to this Policy will be communicated to registered players via email notification to the address on file and/or via a prominent notice displayed on the 798pkr platform prior to the changes taking effect.

The "Last Reviewed" date at the top of this Policy will be updated each time a revision is made. We encourage you to review this Policy periodically to stay informed about how 798pkr is protecting your personal data. Your continued use of the platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms, unless we are required by applicable law to obtain your explicit re-consent to any specific change.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 798pkr processes your personal data, please reach out to our support team through any of the following channels:

• Live Chat: Available 24/7 directly on the 798pkr platform — the quickest way to reach our team for privacy-related questions.
• Email: [email protected] — for formal data subject requests, KYC queries, and written privacy complaints. Please include your registered username and a clear description of your request or concern.

When contacting us regarding a data subject rights request, please have your registered account username, the email address associated with your account, and relevant supporting documentation ready to help us process your request efficiently and securely.

798pkr is committed to resolving all privacy-related queries and complaints in a fair, transparent, and timely manner. We aim to acknowledge all formal complaints within 5 business days and to provide a substantive response within 30 calendar days. If you are not satisfied with our response to a complaint, you may have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.